Introduction
Service
1. Contact us via email/ phone call/ whatsapp/ wechat/ skype
2. Accept video to check the used machinery quality/ third-party inspection
3. 24h online, reply you at one time
4. Sea shipping to your country
5. If you have any question about excavator maintenance,, welcome to contact us
FAQ
Q1: Are you trading company or manufacturer?
A: Our management is focused on exporting activities for more than ten years and we have our own bushing factory. Warmsun is always professional and reliable. Our advantages are multiple resource integration, strong quality assurance and excellent service level. We are always responsible for our products.
Q2: Hong long is your delivery time?
A: It depends on the quantity. For a big order, the time is generally 10-25 days after order. For a small order, customers can get goods at once.
Q3: Do you produce samples? Is it free or extra?
A: For standard products, we produce samples free of charge for our customers. And the express costs will be burdened by the customer, but can be returned after the order is placed. For some goods that are inconvenient to transport, the express costs will be burdened by the customer
Q4: How to ensure the quality?
A: We produce as per the confirmed technology or drawings for each order for our customers. And our factory has a strict quality control system. We inspect goods during production according to a certain frequency and we also perform the final inspection before the goods are packed.
Q5: What kind terms of payment can be accepted?
A: For terms of payment, L/C, T/T, D/A, D/P, Western Union (can be) could accepted
Q6: What certificates are available in Machinery?
A: For the certificate, we have CE, ISO, EPA(USA)CCC,
Q7: What about the warranty time?
A: 12 months after shipment or 2000 working hours, whichever occuts first.
Q8: What about the Minimum Order Quantity?
A: The MOQ is 1 pcs.
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